Cancellation Policy

I understand that plans can change and unexpected circumstances arise. However, appointments cancelled, rescheduled or missed with less than 48 hours’ notice will incur a $275 cancellation fee.

Cancellation fees are not claimable through Medicare or private health insurance and must be paid within 7 days, and before any future appointments can be scheduled.

This policy helps ensure that appointment times remain available to clients who need them and supports the effective and sustainable running of the practice.

Thank you for your understanding and consideration.